SHIPPING POLICY
We deliver our products worldwide, carefully packed, by UPS International courier.
During the check out process, once the shipping address is inserted, shipping cost is calculated according to packaging weight and volume.
UPS provides a tracking service with which you can know at all times where the package online at www.ups.com
Shipment Delivery Times* (not including customs formalities)
If the item is in stock, it will be delivered in :
3/5 Days in Europe
7/10 Day United States/ Australia
10/15 Days in the rest of the world
When the items are not in stock, waiting time can be 1-4 weeks to 60 days, it dipends from the artwork.
RETURN POLICY
In the event that your order arrives damaged in any way, report us within the first 24 hours from the delivery date. Please, email us at muranoetvetro@gmail.com with your order number and a mobile photo of the item’s condition. We address on a case-by-case basis and will try our best to work towards a satisfactory solution.
PAYMENT METHOD
Credit card: Visa, Mastercard, American Express and others.
Bancontact
Advanced Bank tranfer: The details of our bank are as follows:
BNP PARIBAS FORTIS
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Accountholder: SRL MURANO & VETRO
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SWIFT: GEBABEBB
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IBAN: BE51001885715362